Refund policy

Return Policy

We want you to shop with confidence at ZIZO.

• Returns are accepted within 14 days of receiving your order.
• Items must be unused, unworn, and in their original condition with tags and packaging.
• Pre-order items may be subject to different return conditions where permitted by law.
• Refunds will be processed after the returned item has been received and inspected.
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

If you need to request a return, please contact us at sam04722@gmail.com with your order number.